Front Desk Coordinator Resume

Here is Sample Front Desk Coordinator Resume,

• Have a sound experience in performing front desk activities

• Have a professional attitude to deal with difficult customers

• Expert in record keeping and compiling and filing of documents

• Worked very well within the front desk team and coordinated with customers and other staff members

• Answered all telephone calls and recorded all necessary information using computer software

• Recorded the complaints of all visitors and communicated to the concerned departments or officers

• Performed all assigned duties as and when required

• Served as a receptionist and answered mails and telephone calls

• Coordinated with the overall front desk staff members and assigned duties to them

• Met with customers and provided them with detailed information

• Issued received, typed and processed various types of applications and    forms as and when required

• Responded to daily messages from answering machine

• Performed necessary filing and record keeping

• Resolved customers complaints and problems in professional attitude

• Managed incoming and outgoing documents

• Served as a liaison among the office staff and outsiders as well

• Assigned duties to the subordinates and provided training to the new staff members

• Oversaw performances of staff members and also collected reports from them

• Performed all other assigned duties as and when required

Receptionist:

• Performed all assigned duties and build goodwill of the organization among the visitors

• Answered visitor’s inquiries about the organization and maintained record of all visitors

• Also performed some sort of security duties

• Provided information to public concerning available land leases, land classification, and mineral resources

• Registered visitors of public facility, such as national park and military base, collected fees, explained regulations, and assigned sites

• Answered telephone to schedule future appointments, provide information, and forward call

• Provided information to public regarding tours, classes, workshops, and other programs

• Transmitted information and documents to customer, using computer, mail, and facsimile

• Recorded, compiled, entered, and retrieved information, by hand and using computer

• Operated telephone switchboard to receive incoming calls

• Performed duties such as taking care of plants and straightening magazines to maintain lobby and reception area

• Monitored facility to ensure compliance with regulations

• Received payment and recorded receipts for services

• Conducted tours and delivered talks describing features of public facility, such as historic site and national park

• Heard and resolved complaints from customers and public

• Calculated and quotes rates for tours, stocked, insurance policies, and other products and services

• Collected and distributed messages for employees of organization

• Analyzed data to determine answer to customer and public inquiry

2006 – Present Front Desk Coordinator – Hardware Exporters North Carolina, USA

2004 – 2006 Receptionist – Kingston Hospital North Carolina, USA

• Presentation Skills

• Office Management Skills

• Problem Solving Skills

• Computer Literacy

• Call Monitoring

• Decision Making

• Rapport Building

• Teamwork

2004 Bachelor of Arts, Communications

Oxford University of America North Carolina, USA

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